Data & Privacy
Last updated: 2025. This page explains how king club collects, uses, stores, and protects your personal information when you use our platform in the Philippines.
When you register and use king club, we collect certain personal information that is necessary to operate your account and deliver our services to players across the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process to verify your identity and confirm your eligibility to play. We also collect financial information such as your preferred payment method details and transaction history in Philippine pesos, which is needed to process deposits and withdrawals securely. When you use our platform — whether on mobile or desktop — we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. In some cases, we may request additional identity documents such as a government-issued ID or proof of address as part of our Know Your Customer (KYC) verification process, which is a standard requirement for licensed online gaming platforms operating in the Philippines. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account operation and regulatory compliance.
The personal data we collect is used primarily to create and manage your king club account, process your transactions, and deliver the gaming and betting services you have signed up for. We use your contact details to send you important account notifications, security alerts, and service updates that are directly related to your use of the platform — we do not send unsolicited marketing messages without your consent. Your identity and financial information is used to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring as required under Philippine law. Technical and usage data helps us identify and resolve platform issues, optimise performance for mobile users in the Philippines, and protect against fraudulent or unauthorised account activity. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you of relevant offers available on the platform, and you can withdraw this consent at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
King club does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so, such as in response to a valid court order or regulatory investigation. If king club undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, and you will be notified of any such change in advance where required by law. We take reasonable steps to ensure that any third party with whom we share data maintains appropriate security standards and processes your information only in accordance with applicable Philippine data protection regulations. We will never share your data with any party in a way that is inconsistent with this privacy policy without first obtaining your explicit consent.
Your personal data is stored on secure servers with access controls, encryption, and regular security audits in place to protect against unauthorised access, disclosure, alteration, or destruction. We use industry-standard encryption protocols to protect data in transit between your device and our platform, ensuring that your login credentials, payment details, and personal information are not exposed during transmission. Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such personnel are bound by confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations — after which data is securely deleted or anonymised. While we implement robust security measures, no online platform can guarantee absolute security, and we encourage all players to use strong, unique passwords and to enable any available account security features. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action to protect your information.
As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation, and king club is committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold about you, and we will provide a copy of that data in a clear and readable format upon verified request. You may also request that we correct any inaccurate or incomplete personal data associated with your account, and we will update our records promptly once the correction has been verified. If you wish to have your personal data deleted, you may submit a deletion request, and we will erase your data to the extent permitted by our legal and regulatory retention obligations. You have the right to object to or restrict certain types of processing, including the use of your data for direct marketing purposes, and we will act on such requests without undue delay. To exercise any of these rights, you may contact our support team using the email address listed in the footer of this page, and we will respond within a reasonable timeframe in accordance with applicable law.
King club uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players interact with our site so we can continue to improve the experience. Essential cookies are required for the platform to function correctly — for example, to keep you logged in during your session and to process transactions securely — and these cannot be disabled without affecting your ability to use the service. We also use analytical cookies to understand aggregate usage patterns, such as which pages are most visited and how players navigate between sections, which helps us make informed decisions about platform improvements. You can manage your cookie preferences through your browser settings at any time, and most modern browsers allow you to block or delete cookies, though doing so may affect certain features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. For more detailed information about the specific cookies we use and how to manage them, please refer to our FAQ page or contact our support team directly.
King club may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When we make material changes to this policy, the updated version will be published on this page with a revised effective date at the top, and we may also notify you directly via email or an in-platform notification if the changes are significant. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated privacy policy. If you have any questions or concerns about this policy or how your data is handled, please visit our FAQ page for further guidance, or reach out to our support team at the email address shown in the footer below. We are committed to being transparent and responsive when it comes to your privacy and data rights as a valued member of the king club community in the Philippines.
Have questions about how king club handles your personal information? Visit our FAQ for quick answers, or create a free account and manage your privacy settings directly from your profile.